We can ship to almost any address in the world. Please note that there are restrictions on some products, and that some products cannot be shipped to international destinations.
Order Status: "Awaiting Fulfillment" This means that your order has been received, payment has been accepted and we are in the process of pulling, producing (in the case of items that we make to order), packaging, and shipping your order. This process can take anywhere from 3 to 5 days. Please keep in mind that we are a one person company, and shipping orders is one of the many responsibilities we have. While we try to ship orders as quickly as possible, we typically need a few days to put your order in the mail. Please note this does not include custom orders which can take longer.
Shipping Methods All of our orders are shipped via the US Postal Service with Delivery Confirmation and insurance. USPS Mail Services include First Class, Parcel Post, Priority Mail, and Express Mail. First Class and Parcel Post are the cheapest, but also the slowest, and have no guarantee of delivery time. Priority Mail usually arrives quickly within the United States, generally 2-3 business days, but delivery time is not guaranteed. Express Mail in the U.S. is guaranteed for either next day or second day delivery, depending on your location.
Express Mail shipping: USPS Express Mail is our expedited shipping method. Express Mail allows you to reliably track and receive your package on a predictable date, once we ship. The method you choose does not guarantee that we will ship your package sooner. While we try to ship all orders as soon as possible, please allow the same 3-5 days for us to process and ship your order, even if you choose Express Mail shipping. If you would like your order by a particular date, you can let us know in the comments box during checkout and we'll do our best, or if you need it really fast Contact Us to see if we will be able to expedite your order, before you place it.
International Orders: For orders shipped outside the U.S., we offer First Class, Priority, and Express Mail. First Class International is the cheapest method, but can sometimes take quite a long time to be delivered since it is given lowest priority. Insurance is not available with First Class Mail International. Priority Mail International includes indemnity coverage based on the weight of the package and Express Mail International includes indemnity coverage up to US$100. You may add insurance to Priority and Express Mail services for an extra fee.
Customs Fees: Your order may be charged customs fees (taxes, duties, processing fees, etc.) when it arrives. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. The shipping charges you pay us do not include customs fees. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to us and we will be charged the customs fees plus return shipping costs. As a result, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees. Please know how your country's customs fees work before you order!
We sympathize with the frustration of having to pay customs fees, just to get a your items, but we are also a reputable above-board company, so please do not ask us to commit international import tax fraud by marking your item as a "Gift" or with a lower value. Our policy is to include a customs form with each international package, declaring the actual value of the items you purchased.